Plug AI into your CRM, Telegram, website, ERP or internal systems and bring enquiries, data and repetitive tasks together into one flow.
AI integration means using artificial intelligence inside the systems your team already works in, rather than as a tool of its own. Nobody opens a new application: they carry on using their CRM, Telegram or website, and the AI works inside that flow.
From an incoming message, form or file, the relevant details are extracted, labelled by topic and urgency, and written into your CRM, spreadsheet or internal system as a finished record.
This direction cuts down manual re-typing: staff no longer enter data, they review and confirm it.
AI finds the answer in the client history in your CRM, the catalogue on your site or your internal documents, and returns it to whoever asked. Beneath the answer it shows which source it drew on.
This direction shortens the wait for an answer and stops the same question getting different answers.
A request from your website can be triaged by AI, created in the CRM as a lead and sent to the right manager. The manager gets the notification in Telegram, while the lead itself keeps both the customer's own words and the labels the AI applied.
The eight directions we are asked for most are below. Each row shows what gets connected, what the AI does, and which working process it helps.
What the AI does
Sorts an incoming lead by topic, drafts a note for the manager based on the client's history and opens a task for the next step.
Which process it helps
In sales: the manager picks the conversation up rather than starting from nothing, because the context is already gathered.
What the AI does
Answers first-line questions, routes the enquiry to a department or an owner, and hands the conversation to an operator when needed.
Which process it helps
In customer service: an enquiry arriving out of hours does not go unanswered and sits in an orderly queue by morning.
What the AI does
Answers questions in the chat window, checks what came through a form and follows up on incomplete requests.
Which process it helps
At first contact: the customer is not left waiting, and the consultation starts with fuller information.
What the AI does
Answers questions about orders, products and statuses from the system's current data.
Which process it helps
In operations: staff find out stock levels and order status without calling the warehouse.
What the AI does
Processes the data in a sheet, prepares a summary, or fills new rows according to rules you set.
Which process it helps
In reporting: the sheet does not have to be filtered by hand — the answer comes back directly.
What the AI does
Sorts incoming mail into categories and prepares draft replies.
Which process it helps
At the front desk: staff start from a draft rather than a blank page and simply edit and send.
What the AI does
Finds answers in internal documents, policies and instructions, and shows which document it relied on.
Which process it helps
Internally: a new starter finds the answer without asking a colleague, and the answers come out consistent.
What the AI does
A dedicated connection is written for your internal system, and the AI reads from it or writes to it.
Which process it helps
Where an off-the-shelf option does not fit: a new step is added to the existing system without replacing it.
AI layer: CRM, Telegram, Sayt, ERP / ombor, Google Sheets, E-mail, Bilimlar bazasi, Custom API
The current tiers are below. Each tier's contents are shown in full — the first items are open and the rest expand with the "Full contents" button.
Basic AI analytics solution
10,000,000 UZS
Who it suits
Teams starting from one specific task: core analysis, a web interface and an API connection.
Professional AI analytics solution
15,000,000 UZS
Who it suits
Businesses that need connections to existing systems, interactive dashboards and an admin panel.
Enterprise AI analytics solution
25,000,000 UZS
Who it suits
Companies with enterprise systems that need custom APIs and a high level of security.
A tier may not match your situation exactly — in that case we adjust the contents in the direction you need and issue a separate quote. We do not run discounts or time-limited offers: the price follows the scope of work.
Each stage ends with a concrete result you review and approve, so nothing unexpected turns up at the end of the project.
We establish which systems are running, whether they can exchange data at all, and which task is taking the most time.
What you end up withA list of your existing systems and a written assessment of what is technically possible
We decide at which step the AI appears, what it settles on its own and when it hands over to a person.
What you end up withAn integration diagram and an explicit "the AI does not do this" list
We set up the connection points and agree in which direction and in what order data moves.
What you end up withA working connection and a data flow document
We implement the agreed scenarios and hand over interim versions for you to review.
What you end up withA version you can try
A set of real questions is assembled, answers are assessed against it, and edge cases are tested separately.
What you end up withA set of test scenarios and the results of running them
We put the solution live, watch the request log and keep tuning it against the questions that come in.
What you end up withA live integration, a monitoring view and a support contact
The audit is a separate stage for a reason: some systems offer no way to exchange data at all. If that turns out to be the case, we say so openly before going further and show the alternatives.
The connection method depends on what your system can do. Each one below is explained in plain language, along with when it gets chosen.
An API is the door a system opens to outside programs. Through it the AI requests data from the system or adds a new record to it.
When we choose it
When your system already offers an API. This is the most stable and the fastest route, so we take it wherever we can.
A webhook is a mechanism where the system itself sends a notification when something happens. Submitting a form, for instance, sends a message to the AI side.
When we choose it
When the reaction has to be immediate: a new lead, a new order or a status change.
Telegram's official way to connect. The bot provides the conversation channel while the AI takes on the answering.
When we choose it
When your main contact with customers or staff happens through Telegram.
An extra module inside the CRM: the manager sees the note or draft reply the AI prepared without leaving the CRM.
When we choose it
When the team works inside the CRM all day and does not want another window open.
The AI reads an uploaded file or a set of documents: it either extracts data from them or answers based on them.
When we choose it
When the information lives in documents rather than a system: contracts, applications, policies, catalogues.
An intermediate layer sitting between two systems. It converts data from one format to another and applies your rules.
When we choose it
When the systems do not understand each other, or an older internal program offers no standard way to connect.
In practice most projects use several methods together: the Telegram Bot API for the channel, webhooks for events and an API for writing into the CRM. Which combination you need is settled during the audit.
AI integration is not always the right answer. Below, four options sit side by side against the same four criteria — including "do nothing for now".
An integration needs two sides: the AI part and the system it connects to. The services below cover both.
When you need it
When it is not yet clear which AI solution you need — the overview and the directions are on that page.
When you need it
When the integration has to take actions, not just answer questions.
When you need it
When there is no orderly CRM to connect to yet, or the existing one does not match the process.
When you need it
When your main contact with customers is Telegram — the bot gives the channel, the AI gives the answers.
When you need it
When the public information the AI answers from should first be organised on your site.
When you need it
When the main channel to your users is a phone app.
The questions we are asked most often before a project starts, answered directly.
AI integration means using artificial intelligence inside the systems you already work in, rather than as a separate program. Nobody opens a new window: they carry on in their CRM, Telegram or website, and the AI is added as one step in that flow.
Before making a decision, these articles may answer your questions.
In a short conversation we go through your existing CRM, website, Telegram, ERP or internal systems. We then prepare a technical approach for the AI integration and a project proposal.
